Terms & Conditions

Effective Date: October 22, 2025

Welcome to HeroBrain, operated by Hero Design Pty Ltd T/A HeroBrain (“HeroBrain,” “we,” “our,” “us”).

These Terms and Conditions (“Terms”) govern your access to and use of our website, www.herobrain.co, and any related digital products, software, tools, and services (collectively, the “Services”).

By accessing or using our website or purchasing our digital products, you agree to comply with and be bound by these Terms. If you do not agree, you must stop using the Site and Services immediately.

1. Acceptance of Terms

By using HeroBrain, you confirm that you have read, understood, and agreed to these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please do not use our Services.

2. Changes to Terms

HeroBrain may update or modify these Terms at any time. Changes take effect immediately upon posting to our website. Continued use of the Site or Services means you accept any updated Terms. We recommend checking this page periodically for updates.

3. Eligibility

You must be at least 18 years old to use our Services. By using our Site, you confirm that you meet this requirement and have the legal authority to enter into these Terms.

4. Accounts and Access

Some parts of our Site may require you to create an account. You agree to provide accurate information and keep it updated.
You are responsible for safeguarding your login credentials and all activities under your account. If you suspect unauthorized access, notify us immediately at [email protected].

5. Use of Services

You agree to use HeroBrain’s Site and Services only for lawful purposes. You may not:

- Share, copy, or distribute our digital materials without written permission.

- Reverse-engineer or attempt to extract source code from our tools or software.

- Misrepresent, resell, or pass off HeroBrain products as your own.

- Use HeroBrain to engage in unlawful, deceptive, or unethical conduct.

6. Products and Delivery

HeroBrain offers digital frameworks, tools, software, and training materials delivered electronically. Access is typically granted instantly after payment via email or secure online portal. Because delivery is immediate and access is granted upon purchase, please ensure all details are correct before completing your transaction.

7. Refund Policy

Due to the digital and immediately accessible nature of our products, all sales are final. No refunds, cancellations, or exchanges will be offered under any circumstances. In line with Australian Consumer Law, refunds or replacements will only be provided if a digital product is faulty. If you experience technical issues accessing your purchase, our team will assist at [email protected].

8. Intellectual Property

All materials, software, frameworks, content, and designs provided by HeroBrain are protected by copyright and intellectual property laws. You are granted a single, non-transferable license for personal or internal business use. You may not reproduce, distribute, or repurpose any part of our content without written permission.

9. Use of OpenAI and ChatGPT Technologies

HeroBrain integrates OpenAI’s ChatGPT technology in certain tools to generate text-based content, ideas, and insights. By using these AI-powered features, you understand and agree that:

- Inputs you provide (such as text or prompts) may be processed by OpenAI to generate responses.

- HeroBrain does not share or store personal user data with OpenAI beyond what is required for generating AI outputs.

- HeroBrain is not affiliated with, endorsed by, or officially connected to OpenAI or ChatGPT.

- OpenAI operates under its own privacy policy, available at https://www.openai.com/privacy.

- AI-generated responses are informational and creative tools, not factual statements or professional advice.

You are solely responsible for how you use or rely on AI-generated content. HeroBrain disclaims all liability for decisions, claims, or losses arising from the use of AI outputs.

10. AI Advisors and Simulated Personas

Some HeroBrain tools may feature simulated “AI Advisors” or fictional personas inspired by publicly available information. These advisors are simulated models, not real individuals. They are provided for educational, illustrative, and creative purposes only. They are not affiliated with, endorsed by, or authorized by any real person, brand, or organization. All opinions, insights, or statements generated by simulated advisors are artificial outputs and should not be relied upon as professional or factual guidance. You agree not to represent any AI-generated advisor or output as a real person or as official advice from HeroBrain.

11. Earnings and Results Disclaimer

HeroBrain’s products and frameworks are designed to support creative and business performance. However, we do not guarantee financial results, growth outcomes, or success of any kind. Results depend on individual effort, strategy, market conditions, and factors beyond our control. Any case studies, testimonials, or success stories shared are examples only and do not represent typical outcomes.

12. Third-Party Links and Integrations

Our Site may include links or integrations with third-party platforms or software. We are not responsible for the content, security, or privacy practices of any third-party sites. Accessing those links is at your own risk.

13. Limitation of Liability

To the fullest extent permitted by law, HeroBrain, its directors, employees, contractors, and affiliates are not liable for any indirect, incidental, or consequential damages arising from:

- Your use or inability to use our Site or Services.

- Reliance on any AI-generated content or advice.

- Technical issues, interruptions, or loss of data.

Our total liability under these Terms will not exceed the amount you paid for the product or service in question.

14. Indemnification

You agree to indemnify and hold harmless HeroBrain and its affiliates from any claims, damages, or losses arising from:

- Your use or misuse of our Services.

- Your violation of these Terms.

- Any infringement of third-party rights resulting from your actions.

15. Termination

HeroBrain may suspend or terminate your access to our Services at any time if you breach these Terms or misuse our products. Termination does not affect any obligations or rights that have already accrued.

16. Governing Law

These Terms are governed by the laws of Queensland, Australia, without regard to conflict of law principles. However, we make our Services available worldwide, and users outside Australia are responsible for complying with local laws where applicable.

17. Contact Information

Hero Design Pty Ltd T/A HeroBrain
Queensland, Australia
Email: [email protected]
Website: herobrain.co

Thank you for choosing HeroBrain.
We build tools and frameworks to help creators and businesses work smarter. By using our products, you agree to use them responsibly and in the spirit they were built for—clarity, creativity, and respect for others’ work.